Adobe Commerce and Magento Support
We’ll be by your side as much or a little as you need us
Providing exceptional ongoing support and site maintenance of your Magento or Adobe Commerce site comes down to two things: aptitude and attitude.
We’ve put in the hours and earned the badges to certify our status as Adobe Commerce experts. Our clients know we know our stuff.
What they value most about their relationship with us is our refreshingly flexible and common-sense approach to post-build service.
Choose from a suite of service and maintenance packages designed to ensure your ecommerce site is always up-to-date, secure and optimised.
Contact us to discuss your Magento or Adobe Commerce support needs
Fill in the form below and one of our team will be in touch
Transparent reporting and communication
Your Fluid team will be as proactive in delivering ongoing support as they were throughout the build process.
With regular updates through live reporting, ticket dashboards and strategy updates from your dedicated success manager, you'll be able to easily keep track of progress, development time and budget.
Proactive partners, guiding you on strategy
Success is rarely achieved by travelling in a straight line. Markets shift, businesses evolve, goals change.
Adaptability and collaboration are key to driving your ecommerce business forward and staying ‘future-ready’.
Your Fluid support team will be by your side, supporting you with digital strategies that balance innovation with commercial viability.
Adobe Commerce / Magento updates and security patches
Keeping your site up to date with the latest features and functionality will safeguard your customers’ data and ensure you stay compliant.
Our support team will work with you to schedule updates and security patches ahead of their release dates.
Uptime and application monitoring allows us to fix potential issues before they arise. Regular auditing provides a clear picture of the update status of modules and integrations.
Refreshingly flexible support from an expert team
We recognise that your support needs can change from month to month and year to year.
Our flexible support packages make it possible for you to get just the right level of support at the right time, as and when you need it.
Talk to your account manager today to discuss your requirements.
How we'll work with you
Communication
- Dedicated Slack channel
- Weekly/monthly update calls
- Monthly reporting
- Quarterly business reviews
- Live development report
Support
- Dedicated project manager
- Personal account manager
- A team of Adobe-accredited developers, designers & QA specialists
- Communication channel with Adobe
- Close relationships with best-in-class third-party solutions
- Training for your team
Strategy
- Ecommerce strategy
- Roadmapping
- Discovery sessions
- Project planning
- Site audit
- Core web vital monitoring
Add Fluid to the mix
Adobe Commerce in the hands of our talented, experienced team is a powerful tool indeed. Did we already say we’re Adobe Commerce specialists? Who better then to develop the right strategies and technology to achieve your ecommerce goals?
If you are new to Adobe Commerce, rest assured we will be by your side, guiding the way, at every step.
- Specialist Adobe Commerce/Magento development agency
- Extensive B2B experience
- World-class development team who thrive on complexity
- Responsive service with high staff-to-client ratio
- Support and advice 24/7
Rebecca, Ben and our developer team are incredible at what they do. They work really hard with us to guide us and help us perfectly execute everything we need to in order to be more successful. I believe that the more we move in this partnership the more fruitful it will be for Louella Belle.
Michelle Araujo, Louella Belle
Support success stories
Want an experienced Adobe partner by your side?
Book a free discovery call
- Discover how Fluid Commerce can give your business the advantage
- Share your digital objectives and pain points
- Learn more about our approach and expertise
- Discuss timeframes and budgets