Lakeland Leather

Amazon Marketing | Magento Ecommerce | PPC |

Increase in online revenue
Project stadistic result 72 %
Increase in online orders
Project stadistic result 62 %
Increase in conversion rate
Project stadistic result 17 %

The client

Lakeland Leather is the UK’s largest independent leather retailer. The retailer trades online and in their 15 stores across the UK, embracing multichannel and ecommerce.

The retailer has seen continued growth year on year and we have worked with the Lakeland Leather team to create growth strategies across their Magento site, their PPC strategy and their Amazon marketing. This has helped the retailer achieve ecommerce success.

As the Magento 1 end-of-deadline approached, we migrated their existing Magento 1 site to Magento 2 to continue their ecommerce growth.

Objectives and targets

The Lakeland Leather team identified the need for an experienced ecommerce agency to migrate their Magento 1 site to Magento 2, and help grow their online sales with a multichannel paid advertising strategy. They approached Fluid and we worked with them to optimise and maintain their site before we migrated to Magento 2 Commerce Cloud, drive traffic with paid search across Google Ads and Microsoft Advertising, and manage their Amazon marketing and advertising.

Lakeland Leather
Fashion & Apparel Fashion & Apparel

The project

What we did

  • Magento 1 to Magento 2 Migration
  • Magento 2 Commerce Cloud
  • Magento 2 Support
  • UX Research & UI Design
  • Google Ads & Microsoft Advertising
  • Amazon Marketing

Before the Magento migration, the retailer’s store needed to be maintained and optimised and we worked with the Lakeland Leather team on an ongoing basis with a Magento support retainer.

As the Magento 1 end-of-life deadline approached, we migrated their site to Magento 2 Commerce Cloud which now has the power and scalability to take their ecommerce growth to the next level. The site now has a refreshed design and UX, has new functionality and will also improve the team’s operational efficiency.

Integrations for the site include Adyen, Klarna, Nosto, dotdigital, and Klevu to provide an excellent customer experience across payments, personalisation and search. Other technical integrations included Global E, Microsoft Dynamics Nav and an integration with Amazon.

We also drive traffic to their store with a comprehensive Google Ads and Microsoft Advertising strategy. The retailer was working with a previous agency for their PPC strategy, but campaigns were underperforming and tracking was set up incorrectly. We fixed all tracking issues and implemented a campaign structure using previous data to segment the account based on search intent using structured bidding dependent on the search intent of the query. We also implemented automated strategies across the account leading to an increase in ROI and overall revenue.

For the retailer’s multichannel strategy, we helped them maximise sales on Amazon by creating an Amazon Brand Store to better showcase the retailer’s range, and managing over 300 campaigns with a combination of Automatic, Keyword, Category and Product targeting across both Sponsored Product and Sponsored Brand Ads to drive sales. We also optimised existing content for Amazon’s A9 search algorithm by identifying and including relevant, high traffic keywords and rewriting content to clearly communicate to users the brand, style, material and features of key products.

The retailer has seen continued growth by working with us across these strategies and fully maximising multichannel growth.

View the website
Fluid has been a great partner to work with as we grow our brand. They are Amazon experts and working with them to boost our sales on the platform has been a key element of our growth strategy. Their Magento team is also friendly and proactive, helping us maintain our current site as we prepare for a migration project to Magento 2.
Paul Atherton
Ecommerce Manager - Lakeland Leather

Contact us

Kickstart your project with us today. Let’s have a chat about how we can help you with your Magento or Shopify project, PPC campaigns or Amazon strategy.

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