Work
Stabilising and upgrading a B2B Magento Open Source wholesale website for future growth
Support, Integrations
B2B Wholesaler, Health & Beauty
Magento Open Source
sbs-hair.com
A hairdressing wholesaler, Salon Business Solutions was started by four friends who noticed a lack of support from suppliers and sought to do something about it.
Over the years, they have built a large customer base with many people within the industry and understand first-hand the challenges salons face every day.
Salon Business Solutions wanted to work with a dedicated B2B ecommerce agency to grow their business.
They contacted Fluid Commerce as they were struggling to moving forward with their Magento Open Source website projects with their current agency.
They were facing security issues but found it difficult to get even the smallest of changes and bugs resolved. Communication was poor and there was no task system to track progress.
The site needed upgrading to the latest version of Magento Open Source as the security risk was very high. The previous agency was struggling to resolve issues and the upgrade had been ongoing for nearly a year.
A server upgrade was also in progress in line with the Magento upgrade, which needed to be managed in partnership with the hosting provider.
The team had also not received training on using the platform which meant product, catalogue and content were all managed by the agency. This then limited the development hours available for progressive change.
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In the first few months of working with the client, we:
Fluid Commerce successfully stabilised and upgraded Salon Business Solutions’ Magento Open Source website, improving security and performance while resolving long-standing technical issues.
The implementation of a structured task management system and weekly check-ins significantly enhanced communication and operational efficiency.
With training, and a more reliable ecommerce platform, the business can now manage products and content in-house, freeing up development resources for strategic growth.
Work That Delivers
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