Adobe Commerce and Magento Support
Providing exceptional ongoing support and site maintenance of your Magento or Adobe Commerce site comes down to two things: aptitude and attitude.
We’ll be by your side as much or a little as you need us.
Providing exceptional ongoing support and site maintenance of your Magento or Adobe Commerce site comes down to two things: aptitude and attitude.
We’ve put in the hours and earned the badges to certify our status as Adobe Commerce experts. Our clients know we know our stuff.
What they value most about their relationship with us is our refreshingly flexible and common-sense approach to post-build service.
Choose from a suite of service and maintenance packages designed to ensure your ecommerce site is always up-to-date, secure and optimised.
Contact us to discuss how Fluid can support your Adobe Commerce or Magento platform
Fill in the form below and one of our team will be in touch
What to expect from Fluid Support
Transparent reporting and communication
Your Fluid team will be as proactive in delivering ongoing support as they were throughout the build process.
With regular updates through live reporting, ticket dashboards and strategy updates from your dedicated success manager, you’ll be able to easily keep track of progress, development time and budget.
Proactive partners, guiding you on strategy
Success is rarely achieved by travelling in a straight line. Markets shift, businesses evolve, goals change.
Adaptability and collaboration are key to driving your ecommerce business forward and staying ‘future-ready’.
Your Fluid support team will be by your side, supporting you with digital strategies that balance innovation with commercial viability.
Adobe Commerce / Magento updates and security patches
Keeping your site up to date with the latest features and functionality will safeguard your customers’ data and ensure you stay compliant.
Our support team will work with you to schedule updates and security patches ahead of their release dates.
Uptime and application monitoring allows us to fix potential issues before they arise. Regular auditing provides a clear picture of the update status of modules and integrations.
Refreshingly flexible support from an expert team
We recognise that your support needs can change from month to month and year to year.
Our flexible support packages make it possible for you to get just the right level of support at the right time, as and when you need it.
Talk to your account manager today to discuss your requirements.
How we'll work with you
Communication
- Weekly/monthly update calls
- Monthly reporting
- Quarterly business reviews
- Live development report
Support
- Dedicated account manager
- A team of Adobe-accredited developers, designers & QA specialists
- Communication channel with Adobe
- Close relationships with best-in-class third- party solutions
- Training for your team
Strategy
- Ecommerce strategy
- Roadmapping
- Discovery sessions
- Project planning
- Site audit
- Core web vital monitoring
Add Fluid to the mix
At Fluid Commerce we only work with B2B companies such as manufacturers, wholesalers and distributers so understand how to guide them through the complexities, and challenges that are unique to the B2B market.
But we also understand how to unlock the huge ecommerce growth potential they have and do this by being specialists in the platforms and technology they need to succeed.
With experts in Magento, Adobe Commerce, Shopify B2B and Hyvä Themes, Fluid is a leading B2B ecommerce agency for a reason: we get results.
- B2B specialist agency skilled in Magento, Adobe Commerce, Shopify B2B and Hyvä Themes
- World-class development team who thrive on complexity
- Proactive account management and support service
Portfolio
Ecommerce Success Stories
