Our usability and conversion processes are proven to improve your online store’s sales and revenue with informed UX / UI design, testing, and optimisation to improve conversion, order value, basket size and more.
Whether you’re looking to refresh your site’s design with a data-driven UX process, or you’re looking to identify incremental improvements to improve your site’s performance, our expert UX team can work with you to boost additional sales and revenues.
Our usability and conversion services
UX / UI Design
Create an engaging user experience from the start for your new ecommerce build with our creative in-house design team.
Ecommerce Usability Testing
Using a proven industry standard process to deliver powerful insight into why your visitors are not converting on site.
Conversion Rate Optimisation
Analysing your site performance, to inform incremental data-driven changes to lead to an increase in conversion.
Magento Solutions Partner
All Magento partners must have shown demonstrable success in using Magento applications and resources. When you work with an official Magento partner, you can be certain that you are working with a fully-committed, Magento-vetted and approved partner who has been trained in all aspects of Magento design and development.
- Full access to Magento technical support
- Full commerce software access including early release and beta
- Keep up to date on Magento’s strategy
- Partner exclusive training and conferences
- Quality scored work
- Lines of communication directly into Magento
- Follow ecommerce best practices
Usability and Conversion Driven by Results
Our usability and conversion processes are designed to use data and insight to take your ecommerce store to the next level. Achieve high growth with results-driven UX research and UI design.
- UX / UI Audit A usability and conversion project will kick off with a discovery meeting to understand your customers, your brand and your key objectives.
- Analytics review We will review your current site performance to identify issues and areas of improvement in your new design.
- Personas and customer groups We will create customer profiles to best inform design concepts, ensuring any designs are fit for your customer groups
- A/B and multivariate testing By creating variations in your site, we can test various design options in real time to find the best performing elements.
- Comprehensive reporting Our data-driven process includes comprehensive reporting with insightful commentary to best inform your conversion project
- Magento and Shopify experts We are a team of leading ecommerce experts with both Magento and Shopify partner status, and know the platforms inside out.